Shipping policy
SHIPPING POLICY
At Toddlers Clothing Factory, we are committed to delivering high-quality products with exceptional service. Our shipping policy is designed to ensure a smooth and transparent purchasing experience for our customers across multiple platforms.
Shipping Channels
- Orders accepted through:
- Website
Shipping Charges and Free Delivery
- Domestic Orders (Within India):
- FREE shipping for orders above ₹2,000
- Flat shipping charge of ₹150 for orders below ₹2,000
- International Orders:
- Shipping cost calculated based on destination and total order quantity
- Rates will be communicated during order confirmation
Delivery Information
- Domestic Delivery Hours: Monday through Saturday, 9 AM to 7 PM
- Deliveries not made on public holidays and Sundays
- Delivery times may vary due to factors beyond our control, including:
- Unexpected travel delays
- Weather conditions
- Courier partner constraints
Order Tracking Upon order placement, you will receive a confirmation email with:
- Order dispatch details
- A tracking link to monitor your package's journey until delivery
PIN Code Serviceability
- During checkout, enter your address and PIN code
- Our system will verify PIN code serviceability in real-time
- If your PIN code is unserviceable, you can pre-pay the order, and we will ensure delivery
Delivery Concerns and Communication
- Any delivery or package issues must be reported within 2 working days
- Contact methods:
- Email: support@toddlersclothingfactory.com
- Phone: (+91) 91766-12113
Our Courier Partners To guarantee timely and secure delivery, we collaborate with trusted courier partners including:
- BluDart
- Indian Post
- FranchExpress
- International shipping partners (for global orders)
Contact Infomation
Toddlers Clothing Factory
Gst No: 33ESJPS1833L1ZC
Address :
- 3rd Floor, Saisharan (SS) Towers
- No:31/59 South West Boag Road
- T.Nagar, Chennai - 600017
Phone : 91766-12113
Law Suits
We fall under Jurisdiction of Chennai, Tamil Nadu